Home Support MySpeed Latest Known Issues Chrome Audio Service Sandbox Disable
Chrome Audio Service Sandbox Disable
Monday, 13 May 2019 12:53

Chrome sometimes will run a field trial of the Audio Service Sandbox, which prevents MySpeed from working with Chrome. You can disable the Audio Service Sandbox in Chrome with a command line parameter.

Windows

To test that Chrome is running a field trial of the Audio Service Sandbox, run the Chrome Task Manager Window

  1. Launch Chrome, close all tabs but one
  2. Open a Youtube in the one tab
  3. From the Chrome “More Tools” menu, choose "Task Manager"
    Open Chrome Task Manager
  4. If you see a "Utility: Audio Service" task, then yes, Chrome is running audio in a sandbox and MySpeed cannot work with it.

    Chrome Audio Utility Service

You can prevent Chrome from running this way by disabling the AudioServiceSandbox - to do this:

  1. Close all browsers
  2. Find your Chrome launch short-cut icon, either on you desktop or you Windows Launch bar.
  3. Right click the icon, choose ‘Properties”
    Edit Chrome Icon Properties

  4. In the Target: edit box, add this to the end of the line: --disable-features=AudioServiceSandbox
    Chrome Edit Properties

  5. Click the “Apply” button
  6. Re-launch chrome from your newly modified launch icon, pull up the task manager window like you did earlier, and it should look like this now with no Audio Services task.
    Relaunch Chrome

  7. (You may need to close Chrome and re-launch your newly edited Chrome link once for the command line parameter to take effect)

Mac

To test that Chrome is running a field trial of the AudioServiceSandbox on your computer, run the Chrome Task Manager Window using the instructions below.

  1. Launch Chrome, close all tabs but one
  2. Open a Youtube in the one tab
  3. From the top level Window menu, choose "Task Manager"
  4. If you see a "Utility: Audio Service" window, then yes, Chrome is running audio in a sandbox and MySpeed cannot work with it.
    chromesandbox6

You can prevent Chrome from running this way by disabling the AudioServiceSandbox - to do this: launch Chrome from a Terminal Window -

  1. Close all browsers
  2. Open Terminal (/Applications/Utilities/Terminal)
  3. Copy/Paste this into the terminal window and press Enter
    /Applications/Google\ Chrome.app/Contents/MacOS/Google\ Chrome --disable-features=AudioServiceSandbox
  4. Now the Task Manager window in Chrome should look like this:
    chromesandbox7


We have written a small AppleScript application for this that will launch Chrome like this for you.

  1. Download the zip file from this link: Google Chrome (MySpeed)
  2. Double Click the file file saved into your Downloads folder. You should not have a file there called “Google Chrome (MySpeed).app"
  3. Move this file to your /Applications folder
  4. Double click the applet to run it. If your Mac Gatekeeper prevents you from running it, you can control-click the applet (right-click) and select “Open” from the control-click (right click) menu.
  5. If you had to control-click to open the file, you will need to quit Chrome and double click this applet again for the command line parameter to take effect

Last Updated on Saturday, 01 June 2019 13:13
 
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