The 3.6.4 and greater release of Firefox for Windows handles flash video in a different way than earlier versions of Firefox which has caused MySpeed to stop working. We have released an update for this fix which you can get by clicking the "Check for Updates" button the the About MySpeed screen or simply click here. (Updated June 24, 2010)

MySpeed allows you to speed up or slow down the playback of most Internet video while maintaining natural-sounding audio (i.e. no chipmunk or Darth Vader effect). It runs in the background, detecting Adobe Flash audio/video and putting speed control in your hands.

No, you don't need to provide us with your credit card information to use the free 7-day trial. The free trial will cease working 7 days after you download it. To continue using the program after that time, you'll need to purchase it with either a credit card or via PayPal.

You may have an older beta version of MySpeed installed. Close MySpeed and install the latest version.

MySpeed works with Flash video files using RealPlayer, FLV Player or the Moyea FLV Player in most web browsers.

• Operating system: Microsoft Windows XP or Vista
• Browser: Internet Explorer 6, 7, or 8; Firefox 2 or 3; Google Chrome; Opera; Safari.
• Player: RealPlayer, FLV Player, or Moyea FLV Player
• Flash versions 9,0,115,0; 9,0,124,0; or 10,0,12,36
• Hardware: See Recommended Requirements for Flash

Right-click the MySpeed system tray icon and select "Enter/update serial number" from the menu. Enter your email address and serial number and click the "Activate" button. You will have to use the same email address whenever you reinstall MySpeed in the future. If your email address has changed, please submit a technical support request.

Right-click the MySpeed system tray icon and select "Close" from the menu. Clicking the red "X" on the upper right of the MySpeed Slider closes the slider window; it does not exit the program.

Yes. The MySpeed Premier edition can be used to control the speed of downloaded FLV files. We currently support the following Flash video players: RealPlayer 11, FLV Player and Moyea FLV.

There are two modes for sending Flash media from a server to your computer. One is known as Progressive Download, which sends data from the server to your computer as fast as your connection will allow. In this mode, the download progress bar moves faster than the playback progress pointer. Progressive Download mode is used by such sites as YouTube, FoxNews, ABCNews, CNN, and many others. The other mode is known as Streamed. In this mode a server sends the data to your computer just fast enough to play at normal speed with a small (typically 30 second) buffer to accommodate small fluctuations in the connection speed. If you attempt to play this content faster than normal, you will play through this small buffer and then playback will pause until that buffer is refilled. Unfortunately there is no way for MySpeed to control the download speed of Streamed content.

MySpeed was free for a limited time during the beta test period. The release version of MySpeed is available in two editions:

• MySpeed, featuring wider customizable speed ranges; and
• MySpeed Premier with all the MySpeed features, plus support for additional standalone players and downloaded FLV files, more extensive technical support options and free upgrades.

During MySpeed's beta testing, we wanted to make sure users upgraded to the latest release on a regular basis so their feedback would reflect issues with the most recent version. With each release we set an expiration date tied to the next beta release. In addition, when a trial version is downloaded, it expires in 7 days. MySpeed is no longer in beta, and with the exception of the trial versions, does not expire.

Yes. MySpeed must not be active, that is, in use, when you try to disable it. When the MySpeed system tray icon is gray, MySpeed is not active. To disable MySpeed right-click the MySpeed icon in the system tray and select Disable MySpeed. To enable MySpeed, right-click the system tray icon again and select Enable MySpeed.

Yes. You can show or hide the MySpeed slider at any time by clicking the MySpeed icon in the system tray. You can also hide the MySpeed slider just by clicking the [X] in the upper right corner. This will close the slider without exiting the application.

MySpeed defaults to the speed setting last used. However, if you have a mouse with a scroll wheel, the speed setting may fluctuate due to the scroll wheel’s control of the slider. If you have rolled the scroll wheel without realizing it, you may have changed the speed setting.

Yes. MySpeed supports the use of hot keys. Hot keys are defined on the Hot Keys tab of the MySpeed preferences window. The default hot keys are:

• Ctrl+Alt+F: One step faster
• Ctrl+Alt+S: One step slower
• Ctrl+Alt+N: Return to normal speed (1.0)
• Ctrl+Alt+P: Preferred speed (default 1.7)

To change defaults, right-click the MySpeed system tray icon and select "Preferences," then the Hot Keys tab.

MySpeed automatically displays its speed slider whenever Flash media begins to play, and the mouse pointer is moved to the slider. Beta versions of MySpeed enabled this feature by default. You may enable or disable this feature in the Preferences window. To open the Preferences window, right-click the MySpeed system tray icon and select Preferences. Then uncheck the option "Show/hide slider automatically."

Right-click the MySpeed system tray icon and select Preferences. Enable or disable the "Start MySpeed when Windows starts up" option.

Change the minimum and maximum speed values by right-clicking the MySpeed system tray icon and selecting Preferences.