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Technical Support Form

Please consult the MySpeed or 2xAV FAQ before submitting a support request. The more information you provide, the faster we can help with your issue. * Indicates required fields Name:* Email:* Product:* MySpeed v3.0 2xAV Plug-In for RealPlayer 2xAV Plug-In for Windows Media Player Select Product Version: MySpeed 3, 6, 4, 174 MySpeed 3, 6, 3, 164 MySpeed 3, 6, 2, 161 MySpeed 3, 6, 1, 154 MySpeed 3, 5, 4, 136 MySpeed 3, 5, 3, 126 MySpeed 3, 5, 1, 118 MySpeed 3, 0, 4, 65 MySpeed 3, 0, 3, 63 MySpeed 3, 0, 2, 58 MySpeed 3, 0, 1, 57 MySpeed 3, 0, 1, 54 2xAV 3.11 2xAV 3.09 Select Version Issue Category:* Select Issue Category MySpeed Issues or Suggestions Serial Number Problems Installation Problems Free Trial is not working My Email Address Has Changed Serial Number In Use Error Only Two Installation per Serial Number Error No 2xAV Floating SpeedBar with RealPlayer No 2xAV Floating SpeedBar with WMP Other, please explain below Did you purchase a Serial Number? Yes No Serial Number: Did you activate the program? Yes No Software id: Player: Flash Player in a Browser RealPlayer 11 RealPlayer 10 RealOne RealPlayer 8 RealPlayer 7 Windows Media Player 11 Windows Media Player 10 Windows Media Player 9 Windows Media Player 8 Windows Media Player 7 Other, Specify Below Select Player Flash Version: Content Format: Downlaoded Flash Video (flv) Flash Audio/Video in a Browser Real Media (ram, rm) Windows Media (wma,wmv) MPEG (mp3, mpeg) DVD Other Format (please specfiy below) Select Media Format Windows Version: Windows 7 Windows Vista WindowsXP Windows2000 Windows Vista 64Bit Select Operating System Issue or Suggeston: Please describe your technical support issue here in as much detail as possible. * Indicates required fields

 

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