Top Support Issues:

• Does the 2xAV Plug-In work with Microsoft Windows Vista?
• Does the 2xAV Plug-In for RealPlayer work with the new Real Player 11?
• Where can I find previous versions of RealPlayer?
• Do I need a credit card to use the free 7-day trial?
• Why doesn't anything happend when I click the 2xAV menu option in the RealPlayer Tools Menu?
• I just upgraded my RealPlayer and 2xAV no longer works, why?
• Why don't I see the 2xAV menu option in the RealOne or RealPlayer10 Tools Menu?
• Why does the 2xAV Plug-In for RealPlayer work with some of my files and not others?

On-line Documentation for the 2xAV plug-in:

• On-line support pages for the 2xAV Plug-In:
  > for RealPlayer
  > for the Windows Media Player
• Download the Latest Release:
  > for RealPlayer
  > for Windows Media Player
• Check our Frequently Asked Questions page.

Email Support:

• Before submitting a support request please see the Top Support Issues at the top of this page and please see our Frequently Asked Questions page.

• All support must be initiated using our on-line Technical Support form. Click Here

Phone Support:

• In order to provide the lowest possible price to our customers, all support must be initiated using our on-line Technical Support form. Our support technician will contact you by phone if required.